1) How do you rate Mediland as a distributor?^*

1) How do you rate our reception of calls?

       Excellent – phone rings one or twice

       Good – phone rings three to five times

       Fair – phone answered after 6 rings

       Unsatisfactory – phone goes unanswered

2) Rate product knowledge and alternatives of telesales reps

3) How do you rate the level of professionalism of our drivers?

4) Are deliveries made on time?

5) Do you get your monthly statements on time?

6) Are your finance queries and complaints handled well?

7) Rate our product availability

8) Are queries and complaints handled well?

9) Rate the turn around time to query resolution